Standard Return Policy
Official Policy Statement – Returns & Disputes
Official Policy Statement
All sales are final unless a gross error in description has been made.
Any disputes must be made within 10 days of receiving the item.
No returns will be accepted without a valid return authorization from U.S. Auction Online.
U.S. Auction Online will not refund above and beyond the original costs. Any additional charges incurred by the winning bidder, including appraisals, insurance, return shipping, etc., will NOT be covered by any refund.
Important:
Returns require valid authorization; requests must be made within 10 days.
Need More Answers?
For details on returns, disputes, and refund limits, visit our FAQ.
- If your issue isn’t resolved, contact support@usauctiononline.com.
- Review our Terms & Conditions for return eligibility and procedures.
- See our Privacy Policy to learn how we handle your data.
© U.S. Auction Online. All rights reserved