Auction Information & Video Tutorials
How U.S. Auction Online works—bidding, payments, shipping—and quick account help like resetting your password.
Auction Information: How Bidding, Payments & Shipping Work
This video explains the complete auction process on U.S. Auction Online, including bidding steps, payments, and shipping guidelines. Captions are available on YouTube.
Account Help: How to Reset Your Password
Start from Sign In, click “Forgot Username or Password?”, then on the Account Recovery page enter your email to receive a reset link and create a new password. Captions are available on YouTube.
Reset Your Password (Steps)
- Go to Sign In and select “Forgot Username or Password?” in the sign-in window.
 - You’ll be redirected to Account Recovery. Enter your account email and submit.
 - Open the reset email we send and click the secure link.
 - Create a new secure password and sign in to your account.
 
Need More Answers?
- Browse our FAQ for account access, bidding, payments, and shipping.
 - Review Terms & Conditions and Privacy Policy.
 - See more tutorials on the More Videos page.
 - Still need help? Email support@usauctiononline.com.
 
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